Order Confirmation All orders placed on our website are considered final once submitted. Please review all details carefully before placing an order.
No Cancellation After Processing Once an order enters the processing stage, it cannot be cancelled, rejected, or changed under any circumstances.
Refund Policy Refunds are only issued if an order is officially marked as Failed or Not Supported by our system or supplier. No refunds for completed or in-progress orders.
Estimated Processing Time All unlocking times shown on the website are estimated, not guaranteed. Actual delivery time may vary.
Supplier & API Delays Delays may occur due to supplier issues, API provider response time, server load, or technical problems. Such delays do not qualify for refunds.
Incorrect Information Customers are fully responsible for providing accurate device information (IMEI, model, network, country, etc.). Orders with incorrect details are non-refundable.
Completed Orders Once an order is successfully completed and delivered, it is non-refundable and non-reversible.
Service Availability Our working days are Monday to Saturday. Sunday is a weekly off-day, and orders or support tickets may be handled on the next working day.
Fair Use & Abuse Any attempt to abuse the system, submit duplicate orders, chargebacks, or fraudulent activity may result in account suspension without notice.
Terms Update & Acceptance We reserve the right to update or modify these Terms & Conditions at any time. By using our website and services, you agree to all terms listed above.